Shaun is a

product designer

I build digital products, systems, and experiences.
Currently designing products at Mindbody + ClassPass.

AI Assistant & Support

Mindbody•2023 - 2024

Led 0→1 design for Mindbody's first LLM product, a support chatbot that improved our first response from support and deflected 78% of all incoming support inquiries.

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Settings

Mindbody•2024

Led redesign of Mindbody's legacy Settings architecture, with a revamped navigation and organizational-wide framework to modernize the most complex part of our B2B platform.

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AI Assistant
Mindbody

Led 0→1 design for Mindbody's first LLM product, creating a support chatbot that improved our first response from support and deflected 78% on all incoming support inquiries.

Settings
Mindbody

Led redesign of Mindbody's legacy Settings architecture, with a revamped navigation and organizational-wide framework to modernize the most complex part of our B2B platform.

Circular
Independent•Nov 2022

Prototyping MVP for Y Combinator 2022 startup providing flexible access to consumer electronics

Explore Rhode Island
UI/UX Design•User Research

Redesign upgrading responsiveness, usability, and intuitiveness of frequently used public park website

Side Projects —

Think-Bot Split Flaps

Arduino•C++

Designing and coding an Arduino-powered split-flap display for an artistic robotic installation.

Scallop-Bot

Arduino•Processing

Designer, engineer, and coder for an Arduino-based robotic art installation.

Pokemon Ranch

React•JavaScript

React web app that lets you browse and choose a Pokemon team.

Writing —

"Lippitt Hill" and the East Side

Research•Urban Studies

A research project exploring the razing of Providence's predominant Black Neighborhood in the 1950s. Produced for the Brown Urban Studies Department, I explore the often discriminatory, unsavory history of urban development in Providence and, more broadly, the U.S.

Identity, Disability, and Agency through Lupus

Research•Ethnography

Rooting from an ethnographic interview with my friend Jason, I explore how Jason's experience of Lupus relates deeply with themes of identity, disability, and agency playing into how impaired individuals navigate their experiences.

Digital Spaces of Comfort in Seoul

Research•Urban Studies

In Seoul, South Korea, how are emerging, interwoven digital/physical spaces in livestreams, PC cafes, and more growing in importance across communities today? When digital and physical spaces weave in with each other, how can we apply Urban Studies principles to better understand how people perceive these digital spaces?

Made withby me
shaunlatip@gmail.comLinkedInGitHub